BestOdds Casino Privacy Policy

This Privacy Policy explains how BestOdds Casino collects, uses and protects your personal data when you register, deposit, play and interact with our services. BestOdds Casino is the data controller for the personal data described here. We are an online casino licensed and regulated by the Great Britain Gambling Commission under licence 66479, operating from the United Kingdom, and we handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

To open and operate your account we collect information you give us and information we generate as you use our services, including:

• Identity and contact details, such as your name, date of birth, address, email address and phone number
• Verification data (KYC), such as copies of your photo ID, proof of address and evidence relating to your payment method
• Account and transaction data, including your deposits, withdrawals, balances, bets, game history and promotions claimed
• Payment information needed to process deposits and withdrawals through your chosen method
• Technical and usage data, such as your IP address, device and browser type, and how you use our site
• Records of your contact with our support team and your responsible-gambling settings

We do not knowingly collect data from anyone under 18. If we learn that an account belongs to a minor, we will close it.

How BestOdds Uses Your Data

We use your personal data to provide and run our casino, to meet our legal and regulatory obligations, and to keep gambling safe. Specifically, we use it to open and manage your account, process your deposits and withdrawals, verify your identity and age, run and settle games and promotions, provide customer support, prevent fraud and money laundering, monitor for signs of gambling harm, and, where you have not opted out, to send you marketing about our offers.

Our Lawful Basis

We rely on different lawful bases under UK GDPR depending on why we process your data:

• Contract — to create and manage your account and let you play, deposit and withdraw
• Legal obligation — to meet our Gambling Commission licence conditions, anti-money-laundering rules, and identity and age-verification duties
• Legitimate interests — to prevent fraud, keep our services secure, and monitor for gambling harm, balanced against your rights
• Consent — for optional marketing and certain cookies, which you can withdraw at any time

How Long We Keep Your Data

We keep your personal data only for as long as necessary for the purposes above. Because we are a licensed operator, we are required to retain account, verification and transaction records for a defined period after your account closes, typically several years, to meet anti-money-laundering, tax, regulatory and dispute-resolution obligations. When data is no longer needed, we securely delete or anonymise it.

Who We Share Your Data With

We do not sell your personal data. We share it only where necessary, with categories of recipient that include: payment providers and banks to process your transactions; identity-verification, fraud-prevention and anti-money-laundering service providers; software and hosting providers that run our platform; analytics providers; and our professional advisers. We also disclose data where required to the Gambling Commission, other regulators, GamStop, law enforcement or the courts. Where a provider is based outside the UK, we take steps to ensure your data receives an equivalent level of protection.

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, keep your account secure, measure how our site is used and, with your consent, support marketing. You can manage or block cookies through your browser settings or our cookie controls, though some essential cookies are needed for the site and your account to work properly.

Your Data Rights

Under UK GDPR you have rights over the personal data we hold about you. Depending on the circumstances, these include the right to:

• Access the personal data we hold about you and receive a copy of it
• Ask us to correct data that is inaccurate or incomplete
• Ask us to delete data we no longer have a valid reason to keep
• Object to, or ask us to restrict, certain processing
• Ask us to transfer your data to another provider (data portability)
• Withdraw consent at any time where we rely on consent

Some rights are limited where we must keep data to meet our legal and licensing obligations. To exercise any right, contact us using the details below. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our practices or the services we provide. The version published here is the current one, and we recommend checking back periodically to stay informed about how your data is handled.

Contact BestOdds

If you have a question about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about your personal data, please contact our data team at support@bestoddscasinoslots.uk.